Got a question? We’re here to help. Here you’ll find answers to the most common questions before you get started.
Is the DHIYA Lamp suitable for daily use?
Yes, the DHIYA Lamp is designed for daily use at home or in the office, especially for people who spend long hours indoors.
How does the DHIYA Lamp help me?
It helps create a brighter and more comfortable space with light that feels close to natural daylight, making your work, study, or daily routine feel more pleasant.
Is the light too strong for the eyes?
The lamp comes with adjustable brightness levels, allowing you to choose the lighting intensity that feels most comfortable for your needs.
Can I change the light color?
Yes, the DHIYA Lamp has 3 light modes to suit different times of the day and different uses.
Is the lamp suitable for a desk?
Yes, its lightweight and elegant design makes it suitable for a desk, bedroom, or study area without taking up much space.
Does it require installation?
No, the DHIYA Lamp is easy to use and does not require complicated installation. Simply place it where you need it and turn it on.
Can I use it while reading or studying?
Yes, it is suitable for reading, studying, working, or any time you need clear and comfortable lighting.
Is the lamp easy to move around?
Yes, its lightweight and practical size make it easy to use in different places around your home or office.
Do I need to create an account to place an order?
No, you can place an order as a guest without creating an account. However, creating an account helps you track your order and makes checkout faster.
What payment methods are available?
We accept major payment methods such as bank cards, including Mada, Visa, and Mastercard, along with the secure payment options available at checkout.
What shipping options do you offer?
We offer standard and express shipping depending on your location. Shipping details will appear during checkout.
How long does delivery take?
Orders are processed within 1–3 business days, and delivery usually takes 7–15 business days depending on your location.
What is your return policy?
We offer an easy return policy. If you are not satisfied with the product, you can request a return within 7 days of receiving your order, provided that the product is in its original condition and unused.